Frequently Asked Questions
- General
- Corporate Accounts
- Individual Accounts
Can’t find the answer you’re looking for? Reach out to our customer support team via email on help@blackthorn.finance
Once you order the card from the App, it is sent by 1st Class Royal Mail delivery, and it should arrive within 3-5 working days.
Your card will be in a plain windowed envelope with no Blackthorn branding – this is for security reasons.
To order a Blackthorn card, you will need to have a verified Blackthorn Individual Account. The card can only be requested by UK residents (fees may apply, please check our Fees - Personal section).
To order a Blackthorn card, you will need to have a verified Blackthorn Individual Account. The card can only be requested by UK residents (fees may apply, please check our Fees - Personal section).
You can order the Blackthorn card from the App under the “Card” tab. A Blackthorn card will not be shipped automatically, you must request it manually in the "Card" tab.
You will need to agree to the Blackthorn card Terms and Conditions to proceed.
The card should arrive within 3-5 working days. It will be in a plain windowed envelope with no Blackthorn branding – this is for security reason.
