Frequently Asked Questions
- General
- Corporate Accounts
- Individual Accounts
Can’t find the answer you’re looking for? Reach out to our customer support team via email on help@blackthorn.finance
Blackthorn is not a bank and the relationship of Blackthorn with you is not that of a bank or trustee.
Your payments do not carry the benefit of any interest and our services do not have the benefit of any government-backed insurance, guarantee or compensation scheme (for example, no compensation is available from the Financial Services Compensation Scheme if we are unable to meet our liabilities).
Blackthorn Finance Limited is registered as an Authorised Payment Institution and
is authorised by the Financial Conduct Authority (FRN 927408) under the Payment Services Regulations 2017 for the provision of payment services.
We are also registered with Her Majesties Revenue and Customs (HMRC). Click here to view the record on the FCA website.
We also partner with Swipe International Ltd for the provision by them to you of an electronic money wallet
If you want to close any of your accounts or the user Account (Individual or Corporate), please contact our Support Team via our Live Chat or email at help@blackthorn.finance.
Blackthorn mobile Apps are compatible with iOS 10 and above, and Android 5 and above.
The web portal requires a modern browser, such as Microsoft Edge, Chrome or Firefox.
